Return & Refund Policy

  • Orders may be cancelled and refunded without reason before shipment.
  • After an order has been shipped, returns or exchanges are accepted only in the case of verified product quality issues, and must be requested within 7 days from the date of delivery.

Please contact customer service via WeChat or Email for assistance.

Due to the highly private and personal nature of the products sold on this website, all items are non-resellable once opened or used.

Therefore, no returns or exchanges will be accepted after 7 days from the delivery date, except where required by applicable law.
Thank you for your understanding.